{"id":5014,"date":"2025-08-11T16:26:07","date_gmt":"2025-08-11T14:26:07","guid":{"rendered":"https:\/\/kompassmoldova.md\/?p=5014"},"modified":"2025-08-19T19:30:53","modified_gmt":"2025-08-19T17:30:53","slug":"chto-takoe-nps-i-zachem-on-nujen-marketologu","status":"publish","type":"post","link":"https:\/\/kompassmoldova.md\/ro\/2025\/08\/chto-takoe-nps-i-zachem-on-nujen-marketologu","title":{"rendered":"\u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 NPS \u0438 \u0437\u0430\u0447\u0435\u043c \u043e\u043d \u043d\u0443\u0436\u0435\u043d \u043c\u0430\u0440\u043a\u0435\u0442\u043e\u043b\u043e\u0433\u0443?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5014\" class=\"elementor elementor-5014\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-595b09db elementor-section-full_width blog-page-image-wrapper elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"595b09db\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-125dcf05\" data-id=\"125dcf05\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-153d76e5 elementor-widget elementor-widget-image\" data-id=\"153d76e5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1009\" height=\"368\" src=\"https:\/\/kompassmoldova.md\/wp-content\/uploads\/2025\/08\/NPS-large.png\" class=\"attachment-large size-large wp-image-5017\" alt=\"\" srcset=\"https:\/\/kompassmoldova.md\/wp-content\/uploads\/2025\/08\/NPS-large.png 1009w, https:\/\/kompassmoldova.md\/wp-content\/uploads\/2025\/08\/NPS-large-300x109.png 300w, https:\/\/kompassmoldova.md\/wp-content\/uploads\/2025\/08\/NPS-large-768x280.png 768w, https:\/\/kompassmoldova.md\/wp-content\/uploads\/2025\/08\/NPS-large-18x7.png 18w\" sizes=\"(max-width: 1009px) 100vw, 1009px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-22a7f821 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"22a7f821\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45663512 elementor-invisible\" data-id=\"45663512\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-369122d3 elementor-widget elementor-widget-post-info\" data-id=\"369122d3\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-6c606b8 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>august 11, 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-af507fa elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-clock\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-time\">\n\t\t\t\t\t\t\t\t\t\t<time>16:26<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-eb1bdfc elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-tags\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/kompassmoldova.md\/ro\/category\/b2b\" class=\"elementor-post-info__terms-list-item\">B2B<\/a>, <a href=\"https:\/\/kompassmoldova.md\/ro\/category\/business-references-cat\" class=\"elementor-post-info__terms-list-item\">Business references<\/a>, <a href=\"https:\/\/kompassmoldova.md\/ro\/category\/call-center-cat\" class=\"elementor-post-info__terms-list-item\">Call center<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-180384dd elementor-widget elementor-widget-heading\" data-id=\"180384dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 NPS \u0438 \u0437\u0430\u0447\u0435\u043c \u043e\u043d \u043d\u0443\u0436\u0435\u043d \u043c\u0430\u0440\u043a\u0435\u0442\u043e\u043b\u043e\u0433\u0443?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6311ec79 elementor-widget elementor-widget-text-editor\" data-id=\"6311ec79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>\u0420\u0430\u0437\u0431\u0438\u0440\u0430\u0435\u043c \u043f\u0440\u043e\u0441\u0442\u044b\u043c\u0438 \u0441\u043b\u043e\u0432\u0430\u043c\u0438 \u043e\u0434\u0438\u043d \u0438\u0437 \u0441\u0430\u043c\u044b\u0445 \u043c\u043e\u0449\u043d\u044b\u0445 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u043e\u0432 \u043e\u0446\u0435\u043d\u043a\u0438 \u043b\u043e\u044f\u043b\u044c\u043d\u043e\u0441\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d92f232 elementor-widget elementor-widget-text-editor\" data-id=\"6d92f232\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 NPS?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77db4c4d elementor-widget elementor-widget-text-editor\" data-id=\"77db4c4d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>NPS (Net Promoter Score) \u2014 \u044d\u0442\u043e \u043c\u0435\u0442\u0440\u0438\u043a\u0430, \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u043a\u043e\u0442\u043e\u0440\u043e\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0438\u0437\u043c\u0435\u0440\u044f\u044e\u0442, \u043d\u0430\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u043a\u043b\u0438\u0435\u043d\u0442\u044b \u0433\u043e\u0442\u043e\u0432\u044b \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u043e\u0432\u0430\u0442\u044c \u043f\u0440\u043e\u0434\u0443\u043a\u0442 \u0438\u043b\u0438 \u0443\u0441\u043b\u0443\u0433\u0443 \u0441\u0432\u043e\u0438\u043c \u0434\u0440\u0443\u0437\u044c\u044f\u043c, \u043a\u043e\u043b\u043b\u0435\u0433\u0430\u043c \u0438 \u043f\u0430\u0440\u0442\u043d\u0451\u0440\u0430\u043c.<\/p><p>\u0418\u043d\u044b\u043c\u0438 \u0441\u043b\u043e\u0432\u0430\u043c\u0438, <strong>\u044d\u0442\u043e <\/strong>\u0438\u043d\u0434\u0435\u043a\u0441 \u043b\u043e\u044f\u043b\u044c\u043d\u043e\u0441\u0442\u0438, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u043f\u043e\u043d\u044f\u0442\u044c: \u0432\u044b \u043f\u0440\u043e\u0441\u0442\u043e \u00ab\u043d\u043e\u0440\u043c\u00bb \u0438\u043b\u0438 \u0432\u0430\u0441 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0442\u0435\u043b\u044c\u043d\u043e \u043b\u044e\u0431\u044f\u0442 \u0438 \u0433\u043e\u0442\u043e\u0432\u044b \u0441\u043e\u0432\u0435\u0442\u043e\u0432\u0430\u0442\u044c \u0434\u0430\u043b\u044c\u0448\u0435.<\/p><p>\u0422\u0435\u0440\u043c\u0438\u043d \u0432\u043f\u0435\u0440\u0432\u044b\u0435 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u0438\u043b \u0424\u0440\u0435\u0434 \u0420\u0430\u0439\u0445\u0435\u043b\u044c\u0434 \u0432 Harvard Business Review \u0432 2003 \u0433\u043e\u0434\u0443, \u0438 \u0441 \u0442\u0435\u0445 \u043f\u043e\u0440 \u0435\u0433\u043e \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u044e\u0442 \u0442\u044b\u0441\u044f\u0447\u0438 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439 \u043f\u043e \u0432\u0441\u0435\u043c\u0443 \u043c\u0438\u0440\u0443: \u043e\u0442 Amazon \u0438 Apple \u0434\u043e \u0441\u0442\u0430\u0440\u0442\u0430\u043f\u043e\u0432 \u0438 B2B-\u0441\u0435\u0440\u0432\u0438\u0441\u043e\u0432.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6673c6a8 elementor-widget elementor-widget-text-editor\" data-id=\"6673c6a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u041a\u0430\u043a \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 NPS?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38486379 elementor-widget elementor-widget-text-editor\" data-id=\"38486379\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u0412\u0441\u0451 \u043f\u0440\u043e\u0441\u0442\u043e. \u041a\u043b\u0438\u0435\u043d\u0442\u0443 \u0437\u0430\u0434\u0430\u044e\u0442 \u043e\u0434\u0438\u043d \u0432\u043e\u043f\u0440\u043e\u0441:<\/p><p>\u041d\u0430\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0432\u0435\u0440\u043e\u044f\u0442\u043d\u043e, \u0447\u0442\u043e \u0432\u044b \u043f\u043e\u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u0442\u0435 \u043d\u0430\u0448\u0443 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u044e \u0434\u0440\u0443\u0433\u0443 \u0438\u043b\u0438 \u043a\u043e\u043b\u043b\u0435\u0433\u0435?<br \/>\u041e\u0442\u0432\u0435\u0442 &#8212; \u043f\u043e \u0448\u043a\u0430\u043b\u0435 \u043e\u0442 0 \u0434\u043e 10.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2839b759 elementor-widget elementor-widget-text-editor\" data-id=\"2839b759\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>9\u201310 \u0431\u0430\u043b\u043b\u043e\u0432 \u2014 \u041f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u044b (Promoters): \u0434\u043e\u0432\u043e\u043b\u044c\u043d\u044b\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u044b, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043b\u044e\u0431\u044f\u0442 \u0432\u0430\u0441 \u0438 \u0434\u0435\u043b\u044f\u0442\u0441\u044f \u044d\u0442\u0438\u043c.<\/li><li>7\u20138 \u0431\u0430\u043b\u043b\u043e\u0432 \u2014 \u041d\u0435\u0439\u0442\u0440\u0430\u043b\u044b (Passives): \u0438\u043c \u0432\u0441\u0451 \u043e\u043a, \u043d\u043e \u0432\u0430\u0443-\u044d\u0444\u0444\u0435\u043a\u0442\u0430 \u043d\u0435\u0442.<\/li><li>0\u20136 \u0431\u0430\u043b\u043b\u043e\u0432 \u2014 \u041a\u0440\u0438\u0442\u0438\u043a\u0438 (Detractors): \u043d\u0435\u0434\u043e\u0432\u043e\u043b\u044c\u043d\u044b, \u043d\u0435 \u043f\u043e\u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u044e\u0442, \u0430 \u0438\u043d\u043e\u0433\u0434\u0430 \u0438 \u043d\u0430\u043e\u0431\u043e\u0440\u043e\u0442 \u2014 \u043c\u043e\u0433\u0443\u0442 \u043e\u0442\u0433\u043e\u0432\u0430\u0440\u0438\u0432\u0430\u0442\u044c.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40ccd2b6 elementor-widget elementor-widget-text-editor\" data-id=\"40ccd2b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u0424\u043e\u0440\u043c\u0443\u043b\u0430 NPS:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e782940 elementor-widget elementor-widget-text-editor\" data-id=\"1e782940\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>% \u041f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u043e\u0432 \u2013 % \u041a\u0440\u0438\u0442\u0438\u043a\u043e\u0432 = NPS<\/p><p>\u041f\u0440\u0438\u043c\u0435\u0440: \u0435\u0441\u043b\u0438 \u0443 \u0432\u0430\u0441 60% \u043f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u043e\u0432, 30% \u043d\u0435\u0439\u0442\u0440\u0430\u043b\u043e\u0432 \u0438 10% \u043a\u0440\u0438\u0442\u0438\u043a\u043e\u0432, \u0442\u043e<br \/>NPS = 60 \u2013 10 = 50.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7adaca0 elementor-widget elementor-widget-text-editor\" data-id=\"7adaca0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u0417\u0430\u0447\u0435\u043c \u043c\u0430\u0440\u043a\u0435\u0442\u043e\u043b\u043e\u0433\u0443 \u0437\u043d\u0430\u0442\u044c \u0441\u0432\u043e\u0439 NPS?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-787bea5 elementor-widget elementor-widget-text-editor\" data-id=\"787bea5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>\u041f\u043e\u043d\u0438\u043c\u0430\u0442\u044c \u0440\u0435\u0430\u043b\u044c\u043d\u043e\u0435 \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432<\/li><\/ol><p>\u00ab\u0415\u0441\u043b\u0438 \u0432\u0430\u0448\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u044b \u0432\u0430\u0441 \u043d\u0435 \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u044e\u0442, \u0442\u043e \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433 \u043d\u0435 \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442\u00bb \u2014 <em>\u0421\u0435\u0442 \u0413\u043e\u0434\u0438\u043d, \u043c\u0430\u0440\u043a\u0435\u0442\u043e\u043b\u043e\u0433 \u0438 \u0430\u0432\u0442\u043e\u0440 \u0431\u0435\u0441\u0442\u0441\u0435\u043b\u043b\u0435\u0440\u043e\u0432<\/em>.<\/p><p>NPS \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442, \u043a\u0430\u043a \u043a\u043b\u0438\u0435\u043d\u0442\u044b \u0432\u043e\u0441\u043f\u0440\u0438\u043d\u0438\u043c\u0430\u044e\u0442 \u0432\u0430\u0448 \u0431\u0440\u0435\u043d\u0434. \u0414\u0430\u0436\u0435 \u0435\u0441\u043b\u0438 \u043f\u0440\u043e\u0434\u0430\u0436\u0438 \u0435\u0441\u0442\u044c, \u043d\u043e NPS \u043f\u0430\u0434\u0430\u0435\u0442 \u2014 \u044d\u0442\u043e \u0441\u0438\u0433\u043d\u0430\u043b, \u0447\u0442\u043e \u0447\u0442\u043e-\u0442\u043e \u0438\u0434\u0451\u0442 \u043d\u0435 \u0442\u0430\u043a.<\/p><ol><li>\u0412\u044b\u044f\u0432\u0438\u0442\u044c \u0442\u043e\u0447\u043a\u0438 \u0440\u043e\u0441\u0442\u0430<br \/>\u0420\u0430\u0437\u0431\u0438\u0432\u043a\u0430 \u043f\u043e \u0441\u0435\u0433\u043c\u0435\u043d\u0442\u0430\u043c (\u043f\u0440\u043e\u0434\u0443\u043a\u0442\u044b, \u0440\u0435\u0433\u0438\u043e\u043d\u044b, \u0442\u0438\u043f\u044b \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432) \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u043d\u0430\u0439\u0442\u0438 \u0441\u043b\u0430\u0431\u044b\u0435 \u043c\u0435\u0441\u0442\u0430. \u041d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u0443 \u043c\u0430\u043b\u043e\u0433\u043e \u0431\u0438\u0437\u043d\u0435\u0441\u0430 NPS \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u043d\u0438\u0436\u0435, \u0447\u0435\u043c \u0443 \u0431\u043e\u043b\u044c\u0448\u0438\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439, \u0438 \u044d\u0442\u043e \u043f\u0440\u0438\u0447\u0438\u043d\u0430 \u043f\u0435\u0440\u0435\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u043a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u0438.<\/li><li>\u041f\u0440\u0435\u0432\u0440\u0430\u0449\u0430\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0432 \u0430\u043c\u0431\u0430\u0441\u0441\u0430\u0434\u043e\u0440\u043e\u0432<br \/>\u041f\u0440\u043e\u043c\u043e\u0443\u0442\u0435\u0440\u043e\u0432 \u043c\u043e\u0436\u043d\u043e \u043c\u043e\u0442\u0438\u0432\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u0434\u0435\u043b\u0438\u0442\u044c\u0441\u044f \u043f\u043e\u043b\u043e\u0436\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u043c\u0438 \u043e\u0442\u0437\u044b\u0432\u0430\u043c\u0438, \u0443\u0447\u0430\u0441\u0442\u0432\u043e\u0432\u0430\u0442\u044c \u0432 \u043a\u0435\u0439\u0441\u0430\u0445, \u043f\u043e\u043c\u043e\u0433\u0430\u0442\u044c \u0432 \u0440\u0435\u0444\u0435\u0440\u0430\u043b\u044c\u043d\u044b\u0445 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u0430\u0445.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af1b493 elementor-widget elementor-widget-text-editor\" data-id=\"af1b493\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Exemplu practic<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38bb836 elementor-widget elementor-widget-text-editor\" data-id=\"38bb836\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u041e\u0434\u0438\u043d \u0438\u0437 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043d\u0430\u0448\u0435\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438, \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u044e\u0449\u0438\u0439 NPS \u0432 \u043d\u0430\u0448\u0435\u043c \u043a\u043e\u043b\u043b-\u0446\u0435\u043d\u0442\u0440\u0435, \u0437\u0430\u043c\u0435\u0442\u0438\u043b, \u0447\u0442\u043e \u043a\u043b\u0438\u0435\u043d\u0442\u044b, \u043f\u043e\u0441\u0442\u0430\u0432\u0438\u0432\u0448\u0438\u0435 \u043e\u0446\u0435\u043d\u043a\u0443 9\u201310, \u043e\u0445\u043e\u0442\u043d\u0435\u0435 \u0441\u043e\u0433\u043b\u0430\u0448\u0430\u043b\u0438\u0441\u044c \u043d\u0430 \u043f\u043e\u0432\u0442\u043e\u0440\u043d\u044b\u0435 \u043f\u0440\u043e\u0434\u0430\u0436\u0438 \u0438 \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u043e\u0432\u0430\u043b\u0438 \u0443\u0441\u043b\u0443\u0433\u0438.<br \/>\u041e\u043d\u0438 \u0432\u044b\u0434\u0435\u043b\u0438\u043b\u0438 \u044d\u0442\u0438\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0432 \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u044b\u0439 \u0441\u0435\u0433\u043c\u0435\u043d\u0442 \u0438 \u043d\u0430\u0447\u0430\u043b\u0438 \u0442\u0435\u0441\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043d\u0430 \u043d\u0438\u0445 VIP-\u043e\u0444\u0435\u0440\u044b. \u00a0\u0420\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442 &#8212; \u043f\u043b\u044e\u044112% \u043a \u043f\u043e\u0432\u0442\u043e\u0440\u043d\u044b\u043c \u043a\u043e\u043d\u0432\u0435\u0440\u0441\u0438\u044f\u043c.<\/p><p>\u041a\u0430\u043a \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u043e \u0441\u043e\u0431\u0438\u0440\u0430\u0442\u044c NPS?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61b638d elementor-widget elementor-widget-text-editor\" data-id=\"61b638d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>\u041d\u0435 \u043f\u0435\u0440\u0435\u0431\u043e\u0440\u0449\u0438\u0442\u0435 \u0441 \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u2014 \u043e\u0434\u0438\u043d \u043e\u0441\u043d\u043e\u0432\u043d\u043e\u0439 \u0438 \u043c\u0430\u043a\u0441\u0438\u043c\u0443\u043c 1\u20132 \u0443\u0442\u043e\u0447\u043d\u044f\u044e\u0449\u0438\u0445.<\/li><li>\u0420\u0435\u0433\u0443\u043b\u044f\u0440\u043d\u043e\u0441\u0442\u044c: \u0438\u0437\u043c\u0435\u0440\u044f\u0439\u0442\u0435 NPS \u043f\u043e\u044d\u0442\u0430\u043f\u043d\u043e \u2014 \u043f\u043e\u0441\u043b\u0435 \u0441\u0434\u0435\u043b\u043a\u0438, \u043f\u043e\u0441\u043b\u0435 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438, \u0440\u0430\u0437 \u0432 \u043a\u0432\u0430\u0440\u0442\u0430\u043b.<\/li><li>\u0410\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0443\u0439\u0442\u0435 \u0442\u0435\u043a\u0441\u0442 \u043e\u0442\u0432\u0435\u0442\u043e\u0432 \u2014 \u0446\u0438\u0444\u0440\u044b \u0432\u0430\u0436\u043d\u044b, \u043d\u043e \u043a\u043e\u043c\u043c\u0435\u043d\u0442\u0430\u0440\u0438\u0438 \u2014 \u0437\u043e\u043b\u043e\u0442\u043e \u0434\u043b\u044f \u043c\u0430\u0440\u043a\u0435\u0442\u043e\u043b\u043e\u0433\u0430.<\/li><li>\u0414\u0435\u043b\u0438\u0442\u0435\u0441\u044c \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u0430\u043c\u0438 \u0432\u043d\u0443\u0442\u0440\u0438 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u2014 \u043d\u0435 \u043f\u0440\u044f\u0447\u044c\u0442\u0435 \u0438\u0445 \u0442\u043e\u043b\u044c\u043a\u043e \u0432 \u043e\u0442\u0434\u0435\u043b\u0435 \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433\u0430.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b86a868 elementor-widget elementor-widget-text-editor\" data-id=\"b86a868\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u0427\u0442\u043e \u0441\u0447\u0438\u0442\u0430\u0435\u0442\u0441\u044f \u0445\u043e\u0440\u043e\u0448\u0438\u043c NPS?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05348e7 elementor-widget elementor-widget-text-editor\" data-id=\"05348e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>&gt;50 \u2014 \u043e\u0442\u043b\u0438\u0447\u043d\u044b\u0439 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442.<\/li><li>&gt;30 \u2014 \u043d\u0435\u043f\u043b\u043e\u0445\u043e, \u0435\u0441\u0442\u044c \u043a\u0443\u0434\u0430 \u0440\u0430\u0441\u0442\u0438.<\/li><li>&lt;0 \u2014 \u043f\u043e\u0432\u043e\u0434 \u0441\u0440\u043e\u0447\u043d\u043e \u0437\u0430\u0434\u0443\u043c\u0430\u0442\u044c\u0441\u044f \u043e \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u0430.<\/li><\/ul><p>\u0412\u0430\u0436\u043d\u043e! \u0421\u0440\u0430\u0432\u043d\u0438\u0432\u0430\u0439\u0442\u0435 \u043d\u0435 \u0441 \u0438\u0434\u0435\u0430\u043b\u043e\u043c, \u0430 \u0441 \u0434\u0438\u043d\u0430\u043c\u0438\u043a\u043e\u0439. \u0415\u0441\u043b\u0438 \u0432\u044b \u043d\u0430\u0447\u0430\u043b\u0438 \u0441 10, \u0438 \u0447\u0435\u0440\u0435\u0437 \u043f\u043e\u043b\u0433\u043e\u0434\u0430 \u0443 \u0432\u0430\u0441 +20, \u044d\u0442\u043e \u0443\u0436\u0435 \u043f\u043e\u0431\u0435\u0434\u0430.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8231549 elementor-widget elementor-widget-text-editor\" data-id=\"8231549\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Concluzie<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bcb11d elementor-widget elementor-widget-text-editor\" data-id=\"2bcb11d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>NPS \u2014 \u044d\u0442\u043e \u043d\u0435 \u043f\u0440\u043e\u0441\u0442\u043e \u043e\u0446\u0435\u043d\u043a\u0430, \u0430 \u044f\u0437\u044b\u043a, \u043d\u0430 \u043a\u043e\u0442\u043e\u0440\u043e\u043c \u043a\u043b\u0438\u0435\u043d\u0442\u044b \u0433\u043e\u0432\u043e\u0440\u044f\u0442 \u0441 \u0432\u0430\u043c\u0438.<br \/>\u041f\u0440\u0438\u0441\u043b\u0443\u0448\u0438\u0432\u0430\u0439\u0442\u0435\u0441\u044c, \u0430\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0443\u0439\u0442\u0435 \u0438 \u0434\u0435\u043b\u0430\u0439\u0442\u0435 \u0432\u044b\u0432\u043e\u0434\u044b \u2014 \u0438 \u0432\u0430\u0448\u0430 \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433\u043e\u0432\u0430\u044f \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u044f \u0441\u0442\u0430\u043d\u0435\u0442 \u0442\u043e\u0447\u043d\u0435\u0435, \u043a\u043b\u0438\u0435\u043d\u0442\u044b \u2014 \u043b\u043e\u044f\u043b\u044c\u043d\u0435\u0435, \u0430 \u0431\u0438\u0437\u043d\u0435\u0441 \u2014 \u0443\u0441\u0442\u043e\u0439\u0447\u0438\u0432\u0435\u0435.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-195e242 elementor-widget elementor-widget-text-editor\" data-id=\"195e242\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u0423\u0437\u043d\u0430\u0439\u0442\u0435, \u043a\u0442\u043e \u0432\u0430\u0441 \u0433\u043e\u0442\u043e\u0432 \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u043e\u0432\u0430\u0442\u044c \u2014 \u0438 \u043a\u0442\u043e \u043c\u043e\u043b\u0447\u0430 \u0443\u0445\u043e\u0434\u0438\u0442 \u043a \u043a\u043e\u043d\u043a\u0443\u0440\u0435\u043d\u0442\u0430\u043c.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5431916 elementor-widget elementor-widget-text-editor\" data-id=\"5431916\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u041c\u044b \u0432\u043e\u0437\u044c\u043c\u0451\u043c \u043d\u0430 \u0441\u0435\u0431\u044f \u0432\u0441\u0451:<br \/>&#8212; \u043f\u0440\u043e\u0444\u0435\u0441\u0441\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e \u043e\u0431\u0437\u0432\u043e\u043d\u0438\u043c \u0432\u0430\u0448\u0438\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043e\u0442 \u0438\u043c\u0435\u043d\u0438 \u0432\u0430\u0448\u0435\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438,<br \/>&#8212; \u0441\u043e\u0431\u0435\u0440\u0451\u043c \u0438 \u0441\u0438\u0441\u0442\u0435\u043c\u0430\u0442\u0438\u0437\u0438\u0440\u0443\u0435\u043c \u043e\u0442\u0432\u0435\u0442\u044b \u043f\u043e \u043c\u0435\u0442\u043e\u0434\u0438\u043a\u0435 NPS,<br \/>&#8212; \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u0438\u043c \u043f\u043e\u043d\u044f\u0442\u043d\u0443\u044e \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0443 \u0434\u043b\u044f \u0441\u0435\u0433\u043c\u0435\u043d\u0442\u0430\u0446\u0438\u0438 \u0438 \u043f\u043e\u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0435\u0439 \u043a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u0438.<\/p><p>\u0412\u044b \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u0442\u0435 \u0436\u0438\u0432\u043e\u0439 \u043e\u0442\u043a\u043b\u0438\u043a \u0430\u0443\u0434\u0438\u0442\u043e\u0440\u0438\u0438, \u0442\u043e\u0447\u043d\u044b\u0435 \u0434\u0430\u043d\u043d\u044b\u0435 \u0438 \u0433\u043e\u0442\u043e\u0432\u0443\u044e \u043e\u0441\u043d\u043e\u0432\u0443 \u0434\u043b\u044f \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433\u0430, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a47d46a elementor-widget elementor-widget-text-editor\" data-id=\"a47d46a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u041e\u0441\u0442\u0430\u0432\u044c\u0442\u0435 \u0437\u0430\u044f\u0432\u043a\u0443, \u0438 \u0443\u0436\u0435 \u0437\u0430\u0432\u0442\u0440\u0430 \u0432\u044b \u0443\u0437\u043d\u0430\u0435\u0442\u0435, \u0447\u0442\u043e \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0442\u0435\u043b\u044c\u043d\u043e \u0434\u0443\u043c\u0430\u044e\u0442 \u0432\u0430\u0448\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u044b.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35ebd08c elementor-align-center open-form elementor-widget elementor-widget-button\" data-id=\"35ebd08c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"#open-form\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Vreau sa discut<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-23718316 custom-form-wrapper sticked-form elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"23718316\" data-element_type=\"section\" id=\"open-form\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4bd38a49\" data-id=\"4bd38a49\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2af1f369 elementor-widget elementor-widget-image\" data-id=\"2af1f369\" data-element_type=\"widget\" id=\"close-popup\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/kompassmoldova.md\/wp-content\/uploads\/2021\/12\/close.svg\" title=\"close\" alt=\"close\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a23f712 elementor-widget elementor-widget-heading\" data-id=\"1a23f712\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0417\u0430\u043a\u0430\u0437\u0430\u0442\u044c \u0443\u0441\u043b\u0443\u0433\u0443 NPS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60fc818c elementor-widget elementor-widget-heading\" data-id=\"60fc818c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lasa datele tale si te vom contacta!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e61a75 custom-form elementor-widget elementor-widget-wpforms\" data-id=\"1e61a75\" data-element_type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-2985\"><form id=\"wpforms-form-2985\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"2985\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/ro\/wp-json\/wp\/v2\/posts\/5014\" data-token=\"886c24969097ae3c1744fcf7dd45f214\" data-token-time=\"1776955911\" data-trp-original-action=\"\/ro\/wp-json\/wp\/v2\/posts\/5014\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-2985-field_3-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-2985-field_3\">Nume Prenume <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-2985-field_3\" class=\"wpforms-field-large wpforms-field-required wpforms-masked-input wpforms-limit-characters-enabled\" data-rule-inputmask-incomplete=\"1\" data-inputmask-mask=\"[a{0,60}] [a{0,60}]\" data-form-id=\"2985\" data-field-id=\"3\" data-text-limit=\"60\" name=\"wpforms[fields][3]\" maxlength=\"60\" required><\/div><div id=\"wpforms-2985-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-2985-field_4\">Numarul de telefon <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-2985-field_4\" class=\"wpforms-field-large wpforms-field-required wpforms-masked-input\" data-rule-inputmask-incomplete=\"1\" data-inputmask-mask=\"[+{0,1}][9{0,3}][ {0,1}][9{0,3}][ {0,1}][9{0,3}][ {0,1}][9{0,3}]\" name=\"wpforms[fields][4]\" required><\/div><div id=\"wpforms-2985-field_5-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-2985-field_5\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-2985-field_5\" class=\"wpforms-field-large wpforms-field-required\" data-rule-restricted-email=\"1\" name=\"wpforms[fields][5]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-2985-field_6-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-2985-field_6\">Mesajul<\/label><textarea id=\"wpforms-2985-field_6\" class=\"wpforms-field-small wpforms-limit-characters-enabled\" data-form-id=\"2985\" data-field-id=\"6\" data-text-limit=\"300\" name=\"wpforms[fields][6]\" maxlength=\"300\" ><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v2\" ><div class=\"g-recaptcha\" data-sitekey=\"6LdAg_kdAAAAAJiU_nsYrg8gRhhBaTTHx5ywrS1B\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-recaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"2985\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/kompassmoldova.md\/ro\/wp-json\/wp\/v2\/posts\/5014\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-2985\" class=\"wpforms-submit\" data-alt-text=\"\u041e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u0442\u0441\u044f...\" data-submit-text=\"\u041e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c\" aria-live=\"assertive\" value=\"wpforms-submit\">Trimite<\/button><img decoding=\"async\" src=\"https:\/\/kompassmoldova.md\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"ro\"\/><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>NPS (Net Promoter Score) \u2014 \u044d\u0442\u043e \u043c\u0435\u0442\u0440\u0438\u043a\u0430, \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u043a\u043e\u0442\u043e\u0440\u043e\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0438\u0437\u043c\u0435\u0440\u044f\u044e\u0442, \u043d\u0430\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u043a\u043b\u0438\u0435\u043d\u0442\u044b \u0433\u043e\u0442\u043e\u0432\u044b \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u043e\u0432\u0430\u0442\u044c \u043f\u0440\u043e\u0434\u0443\u043a\u0442 \u0438\u043b\u0438 \u0443\u0441\u043b\u0443\u0433\u0443 \u0441\u0432\u043e\u0438\u043c \u0434\u0440\u0443\u0437\u044c\u044f\u043c, \u043a\u043e\u043b\u043b\u0435\u0433\u0430\u043c \u0438 \u043f\u0430\u0440\u0442\u043d\u0451\u0440\u0430\u043c.<br \/>\n\u0418\u043d\u044b\u043c\u0438 \u0441\u043b\u043e\u0432\u0430\u043c\u0438, \u044d\u0442\u043e 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