{"id":4210,"date":"2022-05-30T13:48:30","date_gmt":"2022-05-30T11:48:30","guid":{"rendered":"https:\/\/kompassmoldova.md\/?p=4210"},"modified":"2022-07-08T10:56:28","modified_gmt":"2022-07-08T08:56:28","slug":"ot-padenia-prodaj-esti-lekarstvo","status":"publish","type":"post","link":"https:\/\/kompassmoldova.md\/ro\/2022\/05\/ot-padenia-prodaj-esti-lekarstvo","title":{"rendered":"Exist\u0103 un remediu pentru stoparea sc\u0103derii v\u00e2nz\u0103rilor, dar aproape nimeni nu \u0219tie cum s\u0103 lucreze cu el."},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"4210\" class=\"elementor elementor-4210\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a115ed2 elementor-section-full_width blog-page-image-wrapper elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"a115ed2\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76e5768\" data-id=\"76e5768\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1895e0 elementor-widget elementor-widget-image\" data-id=\"d1895e0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1009\" height=\"369\" src=\"https:\/\/kompassmoldova.md\/wp-content\/uploads\/2022\/05\/stairs_large.png\" class=\"attachment-large size-large wp-image-4212\" alt=\"\" srcset=\"https:\/\/kompassmoldova.md\/wp-content\/uploads\/2022\/05\/stairs_large.png 1009w, https:\/\/kompassmoldova.md\/wp-content\/uploads\/2022\/05\/stairs_large-300x110.png 300w, https:\/\/kompassmoldova.md\/wp-content\/uploads\/2022\/05\/stairs_large-768x281.png 768w, https:\/\/kompassmoldova.md\/wp-content\/uploads\/2022\/05\/stairs_large-18x7.png 18w\" sizes=\"(max-width: 1009px) 100vw, 1009px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c7080d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c7080d3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7461767 elementor-invisible\" data-id=\"7461767\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c20979 elementor-widget elementor-widget-post-info\" data-id=\"7c20979\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-6c606b8 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>mai 30, 2022<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-af507fa elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-clock\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-time\">\n\t\t\t\t\t\t\t\t\t\t<time>13:48<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-eb1bdfc elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-tags\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/kompassmoldova.md\/ro\/category\/b2b\" class=\"elementor-post-info__terms-list-item\">B2B<\/a>, <a href=\"https:\/\/kompassmoldova.md\/ro\/category\/business-references-cat\" class=\"elementor-post-info__terms-list-item\">Business references<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-831cd71 elementor-widget elementor-widget-heading\" data-id=\"831cd71\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exist\u0103 un remediu pentru stoparea sc\u0103derii v\u00e2nz\u0103rilor, dar aproape nimeni nu \u0219tie cum s\u0103 lucreze cu el.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37ea991 elementor-widget elementor-widget-text-editor\" data-id=\"37ea991\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Exist\u0103 un remediu pentru stoparea sc\u0103derii v\u00e2nz\u0103rilor, dar aproape nimeni nu \u0219tie cum s\u0103 lucreze cu el.<\/p><p>Merge vorba despre scara valorilor sau scara lui Hunt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23950bc elementor-widget elementor-widget-text-editor\" data-id=\"23950bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Scara lui Hunt (scara de con\u0219tientizare) este un model de marketing care descrie drumul clientului prin nivelurile de con\u0219tientizare a rezolv\u0103rii problemei sale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae33c1f elementor-widget elementor-widget-text-editor\" data-id=\"ae33c1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pasul 0 Nu \u00een\u021beleg problema.<\/p><p>Pasul 1 Recunosc problema, dar nu cunosc solu\u021biile.<\/p><p>Pasul 2 Cunosc solu\u021biile, dar nu cunosc produsul.<\/p><p>Pasul 3 Cunosc produsul, dar nu-i cunosc avantajele fa\u021b\u0103 de concuren\u021bi.<\/p><p>Pasul 4 Cunosc beneficiile produsului, dar \u00eenc\u0103 nu sunt convins c\u0103 produsul poate rezolva problema.<\/p><p>Pasul 5 Convins ca produsul  va rezolva problema si sunt gata de cumparare.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57532b0 elementor-widget elementor-widget-text-editor\" data-id=\"57532b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Majoritatea  \u00eencearc\u0103 s\u0103 lucreze pe treptele 4 \u0219i 5 ale acestei sc\u0103ri \u0219i pur \u0219i simplu rateaz\u0103 zecile \u0219i sutele de poten\u021biali clien\u021bi care se afl\u0103 la nivelul 2 \u0219i 3:<\/p><ul><li>Cei care nu \u0219tiu despre produsul dvs.<\/li><li>Cei care \u0219tiu, dar nu \u00een\u021beleg de ce au nevoie de produsul dvs.<\/li><li>Cei care \u0219tiu despre dvs., dar nu sunt siguri c\u0103 produsul le poate rezolva problemele.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6702e9c elementor-widget elementor-widget-text-editor\" data-id=\"6702e9c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Observam cum functioneaza scara lui Hunt folosind exemplul serviciilor de call center:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c2f1cf elementor-widget elementor-widget-text-editor\" data-id=\"0c2f1cf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pasul 1: Intelegem problema, dar nu cunoa\u0219te\u021bi solu\u021bia.<\/p><p>Client: Eficien\u021ba managerilor de v\u00e2nz\u0103ri a sc\u0103zut, traficul rece aproape nu este convertit \u00een clien\u021bi poten\u021biali, oamenilor le este fric\u0103 s\u0103 cheltuiasc\u0103 bani.<\/p><p>Afaceri: Scrie \u0219i promoveaz\u0103 articole <a href=\"https:\/\/kompassmoldova.md\/ro\/2022\/05\/%d1%8d%d0%bb%d0%b5%d0%bc%d0%b5%d0%bd%d1%82%d1%8b-%d1%81%d1%82%d1%80%d0%b0%d1%82%d0%b5%d0%b3%d0%b8%d0%b8-b2b-%d0%bf%d1%80%d0%be%d0%b4%d0%b0%d0%b6-3\/\">\"CUM SA GASESTI NOI CLIENTI SI SA OBTI O RESTITUTIE DE TVA\"<\/a>\u201e4 motive pentru a folosi un call center extern\u201d\n\u201eUn model eficient \u00een trei pa\u0219i pentru atragerea \u0219i p\u0103strarea clien\u021bilor \u00een segmentul B2B\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6c0daf elementor-widget elementor-widget-text-editor\" data-id=\"f6c0daf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pasul 2 Cunosc solu\u021biile, dar nu cunosc produsul.<\/p><p>Clientul: Utilizarea unei persoane special pregatita, cu o stare emotionala stabila si rezistenta la stres pentru apelurile reci si cautarea clientilor este cea mai buna solutie, dar de unde pot gasi un astfel de specialist.<\/p><p>Afacerea: Cumpara publicitate contextuala, promoveaza servicii de call-center cu psihologi si negociatori profesionisti din companie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0715954 elementor-widget elementor-widget-text-editor\" data-id=\"0715954\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pasul 3. Cunosc produsul, dar nu-i cunosc avantajele fata de concurenti<\/p><p>Clientul: Cunosc call-center-ul , dar mai sunt si altele, poate si mai eficiente si competente.<\/p><p>Afacerea: Realizeaza o sectiune pe site \u201eAvantajele call centrului propriu fata de concurenti\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f662aa6 elementor-widget elementor-widget-text-editor\" data-id=\"f662aa6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pasul 4. Cunosc beneficiile produsului, dar inca nu sunt convins ca produsul poate rezolva problema.<\/p><p>Clientul: Compania dvs., este pe piata de mult timp si este bine cunoscuta, dar poate rezolva problema existenta fara a crea altele noi?<\/p><p>Afacerea: Ofera un manager competent care se va aprofunda in detaliile proiectului, va pregati si aproba scenariul, va pregati optiuni pentru intrebari si raspunsuri; va explica cum se va efectua selectarea bazei pentru apeluri, cum primim datele. Ca bonus, va  transfera clientului nu doar o lista de clienti potentiali \u201ecalzi\u201d, ci si o lista de obiectii ale clientilor pentru analiza si editarea politicii de promovare de catre client.<\/p><p>La urma urmei, este important sa stii nu numai de ce oamenii cumpara de la tine, ci si motivele pentru care refuza.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eb5a81 elementor-widget elementor-widget-text-editor\" data-id=\"1eb5a81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pasul 5. Convins ca produsul  va rezolva problema si sunt gata de cumparare.<\/p><p>Clientul: Sunt convins in produs, cumpar!<\/p><p>Afacere: Incheiem contract de negociere<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57bcafe elementor-widget elementor-widget-text-editor\" data-id=\"57bcafe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pentru mai multe detalii despre posibilitatea de a obtine noi clienti si cum sa comandati servicii de call centru contactati-ne.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Merge vorba despre scara valorilor sau scara lui Hunt.<\/p>","protected":false},"author":1,"featured_media":4211,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"off","ocean_gallery_id":[],"footnotes":""},"categories":[11,5],"tags":[12],"class_list":["post-4210","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-b2b","category-business-references-cat","tag-b2b","entry","has-media"],"_links":{"self":[{"href":"https:\/\/kompassmoldova.md\/ro\/wp-json\/wp\/v2\/posts\/4210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kompassmoldova.md\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kompassmoldova.md\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kompassmoldova.md\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kompassmoldova.md\/ro\/wp-json\/wp\/v2\/comments?post=4210"}],"version-history":[{"count":8,"href":"https:\/\/kompassmoldova.md\/ro\/wp-json\/wp\/v2\/posts\/4210\/revisions"}],"predecessor-version":[{"id":4272,"href":"https:\/\/kompassmoldova.md\/ro\/wp-json\/wp\/v2\/posts\/4210\/revisions\/4272"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kompassmoldova.md\/ro\/wp-json\/wp\/v2\/media\/4211"}],"wp:attachment":[{"href":"https:\/\/kompassmoldova.md\/ro\/wp-json\/wp\/v2\/media?parent=4210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kompassmoldova.md\/ro\/wp-json\/wp\/v2\/categories?post=4210"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kompassmoldova.md\/ro\/wp-json\/wp\/v2\/tags?post=4210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}